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How Our Bespoke Jewellery Service Works
How Our Bespoke Jewellery Service Works
Every bespoke Diamond ring or piece of Jewellery starts with a conversation. We'll listen to your ideas, design preferences and budget, and answer any questions you may have. If you're planning a surprise engagement, we can be discreet and will offer honest advice to even the most novice diamond buyers.
Reach out to us via:
- DM
- Email: info@lilywho.com
- WhatsApp: +353 85 129 2265
Meet with us in person or virtually
You can show us photos of styles you love, and browse our collections for inspiration.
We’ll talk you through all the details from metal choice and diamond shape to stone size, setting style, band thickness and of course your budget. We’ll discuss the essentials, like the 4 C’s of diamonds and we will explain the other factors that also make a difference in both quality and appearance.
During this consultation, we’ll provide a quote for your bespoke ring based on all your choices. If everything is agreed there and then, lead time is 3 weeks, after a deposit is paid.
This session usually takes less than 30 minutes and can be done by Zoom, WhatsApp, or in person, whatever is easier.
CAD Drawing / Design Review
Once your deposit is placed, we get to work creating a CAD drawing of your bespoke piece. This detailed design shows your ring from every angle, giving you a clear and realistic preview before anything is made.
You’ll have the chance to review the design and request any changes. Nothing goes into production until you’re completely happy.
Sourcing & Manufacturing
Once your design is finalised, we carefully source the ingredients for your ring, including diamonds and precious metals.
With over 35 years of combined experience and a deep understanding of the diamond market, we handpick only the finest stones and materials to meet your design, quality, and budget requirements.
To give you peace of mind, we hold a wide range of diamonds, mounts, and parts in stock, allowing us to start work quickly and explore faster options if needed. All main stones come with IGI or GIA certification.
Our skilled team of jewellers then brings your design to life, meticulously crafting every little detail to ensure exceptional quality.
Depending on the complexity of your piece, please allow up to 3 weeks for completion. If you’re on a tighter schedule, we’re happy to discuss any alternative options.
Handover
There’s nothing quite like seeing your Bespoke Diamond Ring come to life.
When your custom jewellery is complete and the balance is settled, it’s time to welcome your creation. You can collect
your piece in person at our Co. Louth showroom, or we can arrange secure delivery anywhere in the world.
To keep your jewellery looking its best, we recommend an annual clean and gemstone check. We offer this service free of charge to our local clients. If you’re nearby, just get in touch. Proper care ensures your piece will be treasured for generations.
